Privacy
Last updated: October 2025
1. Who we are
We’re Moonrise Media Ltd, a UK-based video production and content strategy company.
Our website is www.moonrise.media.
We create films and video strategies that help purpose-driven brands share their stories and connect with their audiences.
If you have any questions about this policy or how we handle your data, you can contact us at: will@moonrise.media
2. The type of personal data we collect
We collect and process the following information when you interact with us:
- Contact details - such as your name, email address, and any message you send through our contact form.
- Newsletter sign-ups - your name and email address when you subscribe to updates.
- Client details - if you become a client, we’ll collect the information needed to deliver our services (e.g. contact information, project briefs, payment details if applicable).
- Analytics data - like your IP address, device type, and how you use our website (collected through Google Analytics).
We only collect the data we need and use it responsibly.
3. How we use your information
We use your data to:
- Respond to your enquiries and messages.
- Send you updates or newsletters (only if you’ve opted in).
- Deliver our services to clients.
- Improve our website and understand which pages people find most useful.
We don’t sell or rent your data to anyone. Ever.
4. Our legal bases for processing your data
Under the UK GDPR, we rely on the following lawful bases:
- Consent - when you sign up for newsletters or agree to cookies.
- Contract - when we need to process your data to provide our services.
- Legitimate interests - for website analytics, improving user experience, and communicating with people who have contacted us.
5. How we store and protect your data
We store your data securely using password-protected systems and reputable cloud-based tools.
We keep your information only for as long as necessary - for example:
- Enquiry data: up to 12 months.
- Client data: as long as the project requires, plus any necessary record-keeping period.
- Newsletter data: until you unsubscribe.
After this, your data is deleted or securely anonymised.
6. Third-party services
We use trusted services to help us run our business efficiently. These may process your data on our behalf:
- Google Analytics - website usage tracking (IP anonymised where possible).
- YouTube -for hosting and embedding video content.
- Calendly - for booking meetings and calls.
Each of these providers has its own privacy policy explaining how they handle data.
7. Cookies and analytics
Our website uses cookies to help it function properly and to understand how people use it.
You can control or delete cookies through your browser settings.
If you’d like more detail, you can read Google’s policy on how they use data here: https://policies.google.com/technologies/partner-sites
8. International visitors
Our website may be visited by people from outside the UK, including the EU.
We comply with the UK GDPR, which mirrors the protections offered under the EU GDPR.
We take care to ensure that any data transfers outside the UK are done securely and in line with data protection laws.
9. Your data rights
You have rights over your personal data, including:
- The right to access the data we hold about you.
- The right to correct any inaccurate information.
- The right to request deletion of your data (“the right to be forgotten”).
- The right to object to or restrict how we use your data.
- The right to withdraw consent at any time (for example, unsubscribing from emails).
To exercise any of these rights, contact will@moonrise.media.
If you’re unhappy with how we handle your data, you can also contact the Information Commissioner’s Office (ICO) www.ico.org.uk
10. Changes to this policy
We may update this policy occasionally to keep it accurate and transparent.
Any updates will be posted on this page with a new “Last updated” date.
Moonrise Media Ltd
Company registered in England and Wales.